Quintum Tenor AX User's Guide download pdf (Page 77)

5-8 P/N 480-0062-00-10

Chapter 5: Advanced Topic: Diagnostics/Maintenance

Verify Unit Provisioning

An error with Tenor AX‘s provisioning may cause a number of problems. It may be a simple error,

such as an incorrect IP address or telephone number. See the Command Line Interface (CLI) guide

or the Tenor Configuration Manager/Tenor Monitor User’s Guide for provisioning information.

1 2 ... 72 73 74 75 76 77 78 79 80 81 82 ... 130 131

Tenor AX 1
VoIP MultiPath/Gateway 1
Switch 1
Table of Contents 2
About this Guide 6
What’s included? 7
Typographical Conventions 8
Finding Help/More Information 9
Chapter 1: Overview 10
What is the Tenor AX? 11
Features 13
Capabilities 14
™ Technology 14
1-6 P/N 480-0062-00-10 15
P/N 480-0062-00-10 1-7 16
Tenor AX Call Paths 17
P/N 480-0062-00-10 1-12 21
P/N 480-0062-00-10 1-13 22
P/N 480-0062-00-10 1-14 23
P/N 480-0062-00-10 1-15 24
P/N 480-0062-00-10 2-1 25
Hardware Description 26
Cables 30
P/N 480-0062-00-10 2-7 31
2-8 P/N 480-0062-00-10 32
Side View 33
Top View 33
Specifications 35
Troubleshooting 36
Installation 37
Telephone 42
Punchdown block 43
Connect to Ethernet LAN 44
Connect to PC Console 45
Power up the System 46
Assign IP address 47
Change IP Address 48
P/N 480-0062-00-10 3-15 50
to -5 hours 52
P/N 480-0062-00-10 3-18 53
When you 53
Common Symptoms/Problems 54
Detail Records 56
What is a CDR? 57
P/N 480-0062-00-10 4-3 58
Tenor AX 58
4-4 P/N 480-0062-00-10 59
P/N 480-0062-00-10 4-5 60
4-6 P/N 480-0062-00-10 61
CDR Output 62
4-8 P/N 480-0062-00-10 63
Cause Code Definitions 63
P/N 480-0062-00-10 4-9 64
P/N 480-0062-00-10 4-10 65
P/N 480-0062-00-10 4-11 66
P/N 480-0062-00-10 4-12 67
P/N 480-0062-00-10 4-13 68
P/N 480-0062-00-10 4-14 69
Maintenance 70
Monitor LEDs 71
Monitor Alarms 71
Field Definition Valid Entry 72
Severity 74
Alarm Description 74
Definition 74
5-7 P/N 480-0062-00-10 76
Verify Unit Provisioning 77
Maintenance Procedures 78
5-10 P/N 480-0062-00-10 79
If you need Additional Help 80
6-2 P/N 480-0062-00-10 82
Install SNMP 83
P/N 480-0062-00-10 6-4 84
HPOV command: 85
6-6 P/N 480-0062-00-10 86
6-7 P/N 480-0062-00-10 87
Working with SNMP 88
6-9 P/N 480-0062-00-10 89
6-10 P/N 480-0062-00-10 90
6-11 P/N 480-0062-00-10 91
P/N 480-0062-00-10 6-12 92
IVR Prompt Server 93
Primary & Secondary 93
Configure IVR - Quick Start 95
P/N 480-0062-00-10 6-16 96
Configure IVR Voice Prompts 97
P/N 480-0062-00-10 6-21 101
P/N 480-0062-00-10 6-22 102
P/N 480-0062-00-10 6-23 103
P/N 480-0062-00-10 6-24 104
P/N 480-0062-00-10 6-25 105
P/N 480-0062-00-10 6-26 106
P/N 480-0062-00-10 6-27 107
P/N 480-0062-00-10 6-28 108
P/N 480-0062-00-10 6-29 109
P/N 480-0062-00-10 6-30 110
P/N 480-0062-00-10 6-31 111
P/N 480-0062-00-10 6-32 112
P/N 480-0062-00-10 6-35 115
GLOSSARY 119
480-0062-00-10 Index-1 121
480-0062-00-10 Index-2 122
480-0062-00-10 Index-3 123
Warranty/Approvals 124
QUINTUM TECHNOLOGIES, INC 124
LIMITED WARRANTY AGREEMENT 124
Quintum Limited Warranty 124
Quintum RMA Procedure 125
Documentation Notice 126
FCC WARNINGS 127
Canadian Notice 129
Agency Approvals 130

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