Quintum Tenor AX User's Guide Page 122
- Page / 131
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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480-0062-00-10 Index-2
package contents 3-2
PC 3-10
Phone/FXS port 3-7
rack install 3-3
required materials 3-3
wall mount 3-3
IP Network Calls 1-9
IVR 1-6, 6-11
ANI 6-12
basic configuration 6-15
call flow 6-17
call flow specifications 6-22
call types 6-11
create voice prompts 6-17, 6-20
multi-session 6-12
post-paid 6-11
pre-paid 6-11
quick start 6-15
typical connection 6-13
voice prompts 6-17
L
l
1-6
LEDs 5-2
monitor 5-2
M
Maintenance
5-9
change date/time 5-10
change password 5-10
reset system 5-9
restore factory defaults 5-9
N
NATAccess
1-6
P
PacketSaver
1-5
Passthrough support 1-12
Password
change
5-10
Public/Private Dial Plan 1-12
R
Rack install
3-3
RADIUS 1-6
basic configuration 6-15
Reset 5-9
RJ-45 2-7
S
SelectNet
1-5
SIP 1-15
SNMP 1-6, 6-2
configure 6-6
debug messages 6-9
definition 6-2
download files 6-3
installation 6-3
installation requirements 6-2
launch CLI from HPOV 6-9
status polling 6-9
view alarm status 6-8
view traps 6-8
working with 6-8
Specification
environmental
2-11
Specifications 2-11
electrical 2-11
LAN 2-11
physical 2-11
PSTN/PBX 2-11
voice/fax 2-11
Static Routes 1-12
System
AC power up
3-11
reset 5-9
T
Tenor AX
1-2
AXG 1-2
AXM 1-2
AXT 1-2
description 1-2
product types 1-2
What is Tenor AX? 1-2
Troubleshoot
common problems
5-8
unit provisioning 5-8
typographical conventions 1-3
U
UPDP
1-12
V
Virtual Tie Trunk
1-5
W
Wall mount
install dimensions
3-4
- Tenor AX 1
- VoIP MultiPath/Gateway 1
- Switch 1
- Table of Contents 2
- About this Guide 6
- What’s included? 7
- Typographical Conventions 8
- Finding Help/More Information 9
- Chapter 1: Overview 10
- What is the Tenor AX? 11
- Features 13
- Capabilities 14
- ™ Technology 14
- 1-6 P/N 480-0062-00-10 15
- P/N 480-0062-00-10 1-7 16
- Tenor AX Call Paths 17
- P/N 480-0062-00-10 1-12 21
- P/N 480-0062-00-10 1-13 22
- P/N 480-0062-00-10 1-14 23
- P/N 480-0062-00-10 1-15 24
- P/N 480-0062-00-10 2-1 25
- Hardware Description 26
- Cables 30
- P/N 480-0062-00-10 2-7 31
- 2-8 P/N 480-0062-00-10 32
- Side View 33
- Top View 33
- Specifications 35
- Troubleshooting 36
- Installation 37
- Telephone 42
- Punchdown block 43
- Connect to Ethernet LAN 44
- Connect to PC Console 45
- Power up the System 46
- Assign IP address 47
- Change IP Address 48
- P/N 480-0062-00-10 3-15 50
- to -5 hours 52
- P/N 480-0062-00-10 3-18 53
- When you 53
- Common Symptoms/Problems 54
- Detail Records 56
- What is a CDR? 57
- P/N 480-0062-00-10 4-3 58
- Tenor AX 58
- 4-4 P/N 480-0062-00-10 59
- P/N 480-0062-00-10 4-5 60
- 4-6 P/N 480-0062-00-10 61
- CDR Output 62
- 4-8 P/N 480-0062-00-10 63
- Cause Code Definitions 63
- P/N 480-0062-00-10 4-9 64
- P/N 480-0062-00-10 4-10 65
- P/N 480-0062-00-10 4-11 66
- P/N 480-0062-00-10 4-12 67
- P/N 480-0062-00-10 4-13 68
- P/N 480-0062-00-10 4-14 69
- Maintenance 70
- Monitor LEDs 71
- Monitor Alarms 71
- Field Definition Valid Entry 72
- Severity 74
- Alarm Description 74
- Definition 74
- 5-7 P/N 480-0062-00-10 76
- Verify Unit Provisioning 77
- Maintenance Procedures 78
- 5-10 P/N 480-0062-00-10 79
- If you need Additional Help 80
- 6-2 P/N 480-0062-00-10 82
- Install SNMP 83
- P/N 480-0062-00-10 6-4 84
- HPOV command: 85
- 6-6 P/N 480-0062-00-10 86
- 6-7 P/N 480-0062-00-10 87
- Working with SNMP 88
- 6-9 P/N 480-0062-00-10 89
- 6-10 P/N 480-0062-00-10 90
- 6-11 P/N 480-0062-00-10 91
- P/N 480-0062-00-10 6-12 92
- IVR Prompt Server 93
- Primary & Secondary 93
- Configure IVR - Quick Start 95
- P/N 480-0062-00-10 6-16 96
- Configure IVR Voice Prompts 97
- P/N 480-0062-00-10 6-21 101
- P/N 480-0062-00-10 6-22 102
- P/N 480-0062-00-10 6-23 103
- P/N 480-0062-00-10 6-24 104
- P/N 480-0062-00-10 6-25 105
- P/N 480-0062-00-10 6-26 106
- P/N 480-0062-00-10 6-27 107
- P/N 480-0062-00-10 6-28 108
- P/N 480-0062-00-10 6-29 109
- P/N 480-0062-00-10 6-30 110
- P/N 480-0062-00-10 6-31 111
- P/N 480-0062-00-10 6-32 112
- P/N 480-0062-00-10 6-35 115
- GLOSSARY 119
- 480-0062-00-10 Index-1 121
- 480-0062-00-10 Index-2 122
- 480-0062-00-10 Index-3 123
- Warranty/Approvals 124
- QUINTUM TECHNOLOGIES, INC 124
- LIMITED WARRANTY AGREEMENT 124
- Quintum Limited Warranty 124
- Quintum RMA Procedure 125
- Documentation Notice 126
- FCC WARNINGS 127
- Canadian Notice 129
- Agency Approvals 130
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