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Chapter 3: Installation
Rack Install
Locate the Tenor DX unit within the same area as your PBX, Ethernet hub, switch, router, and/or PSTN patch
panel. The chassis is intended to be installed in a 19” rack.
Mounting brackets are attached to the chassis; the rack is not included with your system. Included with the
chassis are the screws and clip nuts listed below. The sizes should allow installation in most racks. If your rack
does not use the same size screws listed in the table, please consult the instructions you received with the rack.
Required Materials
• 19” rack (not included with system)
• #8 - 32 x 3/8 screws (qty: 2) (included with system)
• screws as required by your rack manufacturer
Install the chassis in a rack as follows:
1. Choose a position for the chassis within the rack.
WARNING: If the Tenor DX unit is the only equipment installed in the rack, ensure it is level with the rack
to avoid the rack from becoming unbalanced. Mount as low as possible to avoid a high center
of gravity.
2. Align the unit’s mounting brackets flush with the rack’s mounting holes (see Figure 3-1) and follow the
vendor specific instructions for rack installation. The screws provided require a Phillips #2 screwdriver.
3. Ensure the chassis is secured firmly to the rack.
- Tenor DX 1
- VoIP MultiPath/Gateway 1
- Switch 1
- Table of Contents 2
- Chapter 3: Installation 3
- Chapter 6: Working with SNMP 3
- Chapter 8: System Alarms 4
- About this Guide 6
- What’s included? 7
- Typographical Conventions 8
- Finding Help 9
- Chapter 1: Overview 10
- What is the Tenor DX? 11
- Features 13
- ™ Technology 13
- 12 34 56 78 14
- Capabilities 15
- 1-8 P/N 480-0049-00-10 17
- P/N 480-0049-00-10 1-9 18
- Ethernet 19
- Call Management Features 20
- H.323 Gatekeeper Services 21
- P/N 480-0049-00-10 1-13 22
- P/N 480-0049-00-10 1-14 23
- SIP User Agent 24
- ! Hardware Description 25
- ! Cables 25
- 1 2 34 56 7 8 26
- LAN 1 LAN 2 26
- Pin # Function Description 28
- Back Panel 30
- Side View 31
- Top View 31
- RJ-45 Ethernet Cable (10/100) 32
- P/N 480-0049-00-10 2-11 35
- 3-2 P/N 480-0049-00-10 37
- P/N 480-0049-00-10 3-3 38
- 3-4 P/N 480-0049-00-10 39
- P/N 480-0049-00-10 3-5 40
- Note: Ensure unit is level 40
- RJ-45 Crossover 41
- P/N 480-0049-00-10 3-7 42
- Connect to Ethernet LAN 43
- Connect to PC Console 44
- 3-10 P/N 480-0049-00-10 45
- P/N 480-0049-00-10 3-11 46
- 3-12 P/N 480-0049-00-10 47
- Window 47
- P/N 480-0049-00-10 3-13 48
- P/N 480-0049-00-10 3-14 49
- P/N 480-0049-00-10 3-15 50
- P/N 480-0049-00-10 4-1 51
- 4-2 P/N 480-0049-00-10 52
- P/N 480-0049-00-10 4-3 53
- 4-4 P/N 480-0049-00-10 54
- Interface (CLI) 55
- 5-2 P/N 480-0049-00-10 56
- P/N 480-0049-00-10 5-3 57
- 5-4 P/N 480-0049-00-10 58
- P/N 480-0049-00-10 5-5 59
- 6-2 P/N 480-0049-00-10 61
- P/N 480-0049-00-10 6-3 62
- 6-4 P/N 480-0049-00-10 63
- P/N 480-0049-00-10 6-5 64
- 6-6 P/N 480-0049-00-10 65
- P/N 480-0049-00-10 6-7 66
- 6-8 P/N 480-0049-00-10 67
- P/N 480-0049-00-10 6-9 68
- P/N 480-0049-00-10 7-1 69
- 7-2 P/N 480-0049-00-10 70
- P/N 480-0049-00-10 7-3 71
- 7-4 P/N 480-0049-00-10 72
- P/N 480-0049-00-10 7-5 73
- 7-6 P/N 480-0049-00-10 74
- P/N 480-0049-00-10 7-7 75
- 7-8 P/N 480-0049-00-10 76
- P/N 480-0049-00-10 7-9 77
- P/N 480-0049-00-10 7-10 78
- P/N 480-0049-00-10 7-11 79
- P/N 480-0049-00-10 7-12 80
- 8-2 P/N 480-0049-00-10 82
- P/N 480-0049-00-10 8-3 83
- 8-4 P/N 480-0049-00-10 84
- (appears as 84
- P/N 480-0049-00-10 8-5 85
- 8-6 P/N 480-0049-00-10 86
- P/N 480-0049-00-10 8-7 87
- P/N 480-0049-00-10 8-8 88
- P/N 480-0049-00-10 9-1 89
- 9-2 P/N 480-0049-00-10 90
- P/N 480-0049-00-10 9-3 91
- 9-4 P/N 480-0049-00-10 92
- P/N 480-0049-00-10 9-5 93
- 9-6 P/N 480-0049-00-10 94
- P/N 480-0049-00-10 9-7 95
- 10-2 P/N 480-0049-00-10 97
- P/N 480-0049-00-10 10-3 98
- 10-4 P/N 480-0049-00-10 99
- P/N 480-0049-00-10 10-5 100
- Chapter 10: Using IVR 100
- 10-6 P/N 480-0049-00-10 101
- P/N 480-0049-00-10 10-7 102
- 10-8 P/N 480-0049-00-10 103
- P/N 480-0049-00-10 10-9 104
- 10-10 P/N 480-0049-00-10 105
- P/N 480-0049-00-10 10-11 106
- 10-12 P/N 480-0049-00-10 107
- P/N 480-0049-00-10 10-13 108
- 10-14 P/N 480-0049-00-10 109
- P/N 480-0049-00-10 10-15 110
- 10-16 P/N 480-0049-00-10 111
- P/N 480-0049-00-10 10-17 112
- 10-18 P/N 480-0049-00-10 113
- P/N 480-0049-00-10 10-19 114
- 10-20 P/N 480-0049-00-10 115
- P/N 480-0049-00-10 10-21 116
- ID is 6618 117
- DX and the RADIUS server 118
- 10-24 P/N 480-0049-00-10 119
- A-1 P/N 480-0049-00-10 123
- A-2 P/N 480-0049-00-10 124
- P/N 480-0049-00-10 A-3 125
- A-4 P/N 480-0049-00-10 126
- P/N 480-0049-00-10 A-5 127
- P/N 480-0049-00-10 A-6 128
- P/N 480-0049-00-10 A-7 129
- P/N 480-0049-00-10 A-8 130
- 480-0049-00-10 Index-1 131
- 480-0049-00-10 Index-2 132
- 480-0049-00-10 Index-3 133
- GLOSSARY 134
- Glossary-2 P/N 480-0049-00-10 135
- P/N 480-0049-00-00 Glossary-3 136
- WARRANTY 137
- QUINTUM TECHNOLOGIES, INC 137
- LIMITED WARRANTY AGREEMENT 137
- Quintum Limited Warranty 137
- Quintum RMA Procedure 138
- Documentation Notice 139
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